Officially, the Galaxy Note 7 is not released in France. But many people have already received early after preordered. For them, Samsung France will put in place from September 19 next smartphone an exchange program.
Due to many cases of battery explosions, mainly in Asia, Samsung has decided to postpone the launch of the Galaxy Note 7. a carry him very expensive – it is estimated adding close to the billion – since the Korean decided to implement a recall program and exchange of phones. A program that will be launched next September 19 by Samsung and France which will concern that “consumers who pre-ordered a Galaxy Note7.”
Samsung asked the first buyers to call customer service
“ Samsung announced today that the exchange program for owners of a Galaxy Note7 will be implemented from 19 September 2016. this program follows the recent decision to suspend sales of Galaxy Note7 after that isolated incidents of battery were identified. In fact, Samsung is the safety of its consumers a top priority “it said in the statement sent this morning.
” As a precaution, Samsung France asks consumers who have received Galaxy Note7 to immediately contact its Customer Service 01 48 63 00 00 (then select “0″ in the proposed menu) . “If you have already received your Galaxy Note 7, in your interest to call Samsung. The exchange is in effect free and returned phone will be identical (but necessarily safer) to your initial order.
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