Samsung is always entangled in its stories from Galaxy Footnote 7 defective. While the exchange procedure starts in France, the manufacturer explains how to distinguish the “new ” model of the old. A green icon and a black square are in the program.
After the setbacks encountered by some of the Galaxy Footnote 7 – the risk of explosion due to a defective battery – Samsung has suspended the sales and beat the recall of its latest high-end smartphone. Today, as the exchange program begins officially for France, the manufacturer gives two methods to sort the Galaxy Footnote 7, which pose a risk to others.
A green icon and a black square to identify new Galaxy Footnote 7
After a software update, the Galaxy Footnote 7 with a battery that is not defective will show a green icon for the battery. It will be visible in three different places : in the status bar at the top, on the screen Always On as well as on the menu to turn off the smartphone (accessible via a long press on the Power button).
a quick glance, it is also possible to distinguish between a box containing an old Galaxy Footnote 7 of a new one. For this, you need to look at the label with all the references of the smartphone. If a black square appears in the upper right, is that it is a new Galaxy Footnote 7 :
The details of the exchange procedure for France
Regarding the procedure for exchange in France, the manufacturer explains that, ” from the September 19, the owners of a Galaxy Footnote 7 will receive express delivery of a parcel containing their new Galaxy Footnote 7 as well as the Gear VR, in which they were eligible in the framework of pre-orders. This delivery also contains a parcel that is prepaid for return for free their former Galaxy Footnote 7 “.
The affected customers will then have to follow the following procedure as indicated : paste the red sticker on the old Galaxy Footnote 7 in order not to confuse it with the new one, then return the package with postage prepaid delivered by the manufacturer. For customers who have had a Galaxy S6 Edge loan, the ” the shipping of their new Galaxy Footnote 7 will only occur upon receipt by our services of their old smartphone. To this effect, a parcel pre-paid to them has been delivered with the phone ready ” adds Samsung.
while a new Galaxy Footnote 7, Samsung always recommends to its customers not to use their old smartphone, or even reload it.
Sébastien Gavois
Journalist, never far from an internet connection. Specialist storage in all its forms and of the decryption of PDF for mobile network operators.
No comments:
Post a Comment