Le Monde | • Updated | By
Bad news for the south Korean manufacturer Samsung. While the release of its latest high-end smartphone to XXL size, the Galaxy Note 7 promised to be an unprecedented success for the brand, reported incidents at the smartphone battery brutally cast a chill. Samsung announced Friday, September 2 that sales of the device were to be suspended, especially users who complained to the company after seeing their device battery suddenly take fire during charging. The phone giant said it would replace the devices of those who bought this widescreen smartphone.
“In response to questions about the Galaxy Note 7, we conduct an inspection depth with our partners. We will share the results as quickly as possible, “ had already responded in a statement on Thursday 1 st September which otherwise he was fully committed to providing its consumers the best quality products.
the news is especially tough for the Samsung announcement was made at the start of the IFA, the largest European fair of electronics, which takes place in Berlin from September 2 to 7, and where the brand presents new. The Galaxy Note 7 was parading it prominently. It now seems quite compromised.
Snag in the race against Apple
On the side of the French subsidiary of Samsung, the third largest in Europe after the UK and German, it is specified that the group’s teams are mobilized and take the subject very seriously. Pending the outcome of quality made by the parent controls on its devices, shipments of the Galaxy Note 7 in France were postponed, Samsung informed France to a World without elaborating .
Announced with great fanfare on August 2 this device that integrates for the first time in a brand smartphone an iris scanner, was to be the flagship of Samsung. The South Korean had cleverly chosen to launch its smartphone a few days before the highly anticipated Apple Keynote, Wednesday, September 7, which should be presented including the successor to the iPhone 6. In France, the date had been set for Friday, 2 September
Read also:. Samsung introduces Galaxy Note 7, supposed to keep Apple remote
preorders of the device on which to overtake Samsung was betting his US rival, had surpassed the expectations of the manufacturer, some countries being forced to postpone their deliveries. The French subsidiary had also had to close pre-orders on its website a week before the scheduled date give priority to its distributors and avoid breaks in store.
The woes of its new smartphone could costly for Samsung. The group had already experienced problems affecting sales at the launch of the Galaxy S6 Edge last year
Read also:. Samsung victim of its success
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